Terms & Conditions

ACI sells Wholesale only to Qualified Businesses/Buyers
Prices in this catalog are SRP (Suggested Retail Prices)
and are subject to change without notice.

After we receive the proper paperwork, verify the information, and set up your account, you will receive your Wholesale pricing.  We will not quote pricing prior to setting up your account.  This is to protect your and other similar businesses.

MINIMUM ORDER:  Existing accounts = $75.00 (Orders less than $75.00 will be charged a $10.00 service fee.
New Accounts: $150.00 for initial order and $75.00 on reorders. 
Please allow 2-3 working days to verify the Resale Tax Exemption information and set up the account.

Quantities listed as Minimum 12,  are for each color - colors cannot be combined. 
Items sold in minimum of 12 pieces should be purchased in increments of 12. (example - 12, 24, 26)

*** Occasionally our customers call us to add additional items to a previously placed order and we will make every attempt to do so, however, depending on what stage your order is in, (if pulled and packed) we may not be able to add additional items.  These items will be handled as a new order.
Our Goal, even in Peak Season is to ship "same day".

PAYMENT TERMS:  C.O.D., Credit/Debit cards, Net 30 day account**
** Initial orders will be COD or Credit card only.

CREDIT TERMS: ** Net 30 days require a Minimum of 3 credit references and takes approximately
 3 - 6 weeks approval time.
Please include fax #'s for your references.

FREIGHT TERMS: Actual freight charges will be prepaid and added to Invoice.  FFA (applies only to Ground transportation) allowed on orders of $750.00 or over,
if paid within terms.

CLAIMS AND RETURNS: Claims for damage must be filed with the carrier.  Claims for errors or shortages must be made within 10 days of receipt of order.

NOTE: ACI does not offer a "Seasonal Return Policy", i.e.; Please do not purchase excess products and request to return what you did not sell or use.  We realize that ordering errors occasionally occur, and we will certainly work with you in this situation if you advise us within 10 days of receipt of your order.  If you advise us after 10 days of receipt, returns may still be allowed, and a
15% restocking fee will be charged.

A Return Authorization# is required for ALL returns.  Unauthorized returns will not be credited.  All authorized returns must be sent back within 10 days of approval, to receive credit.
All returns must be in original packages, without price tags, and in sellable condition.

Contact our Customer Service Associates for additional information or assistance.
Call (800) 433-2918 or (817) 370-9515 or FAX (817) 370-1957
Our hours of operation are 8:00am to 5:00pm CST, Monday through Friday